Refund Policy

Refund Policy – WAstore

Effective Date: [Add Date]

At WAstore, your satisfaction is our priority. If you are not happy with a purchase, you may be eligible for a refund under the following conditions.

1. Eligibility for Refunds

You can request a refund if:

1. The product is defective, damaged, or incorrect
2. The product does not match the description on our website/app
3. The refund request is made within [Add Number] days of delivery

Requirements:

1. Product must be unused and in original condition
2. All original packaging, labels, and accessories must be included
3. Proof of purchase (invoice/order ID) is required

Note: Certain items such as personal care, hygiene products, perishable items, or customized products may not be eligible for a refund.

2. Refund Process

1. Contact us via email or phone with your order details
2. Our team will verify the eligibility of your refund request
3. Once approved, the refund will be processed via:
4. Original payment method, or
5. Store credit/wallet balance (if applicable)

Processing Time: Refunds typically take 7–10 business days after the product is received and inspected.

3. Non-Refundable Charges

1. Original shipping or handling charges are non-refundable, unless the refund is due to our error
2. Any items returned without fulfilling eligibility requirements will not be refunded

4. Contact Us

For refund requests or queries:

📧 Email: [Add your email]

📞 Phone: [Add your phone number]

📍 Address: [Add business address]