Return Policy

Return Policy – WAstore

Effective Date: [Add Date]

At WAstore, we want you to be completely satisfied with your purchase. If you are not happy with a product, you may return it under the following conditions.

1. Eligibility for Returns

You can request a return if:

1. The product is defective, damaged, or incorrect
2. The product does not match the description on our website/app
3. The return request is made within [Add Number] days of delivery

Conditions for return:

1. Product must be unused and in original condition
2. All original packaging, labels, and accessories must be included
3. Proof of purchase (invoice/order ID) is required

Note: Certain items such as personal care, hygiene products, perishable items, or customized products may not be eligible for return.

2. Non-Returnable Items

1. Products damaged due to customer misuse
2. Items without original packaging or missing accessories
3. Sale, clearance, or discounted products (unless defective)

3. Return Process

To initiate a return:

1. Contact us via email or phone with your order details
2. Our team will verify the return eligibility
3. Arrange for pickup or return shipping (as applicable)

After we receive and inspect the returned product:

1. We will process a replacement (same product/model) if available
2. Or provide a refund via your original payment method or store credit

4. Timeframe

1. Returns must be requested within [Add Number] days of receiving the product
2. Refunds/replacements will be processed within 7–10 business days after inspection

5. Shipping Charges

1. Return shipping is the responsibility of the customer unless the return is due to our error (e.g., defective or wrong product)
2. Original shipping charges are non-refundable

6. Contact Us

For any return-related queries or requests:

📧 Email: [Add your email]

📞 Phone: [Add your phone number]

📍 Address: [Add business address]